Terms & Conditions
Placeholder terms — please review with a legal professional before publishing.
Requires legal review. The following is a placeholder to be reviewed and finalised by a legal professional.
1. Booking requests
Bookings are treated as requests until confirmed by MGM Cleaning. Submission of the online quote form does not guarantee a specific date or time.
2. Quote estimates
Quotes generated on the website are estimates based on the information provided and may be adjusted following review of the property or service required.
3. Service availability
Services are subject to availability and location. MGM Cleaning reserves the right to accept, decline or reschedule bookings.
4. Cancellation
Please provide reasonable notice of any cancellations. Late cancellation fees may apply — details will be confirmed at the time of booking.
5. Rescheduling
Rescheduling is subject to availability. Please contact us as early as possible if you need to change your booking.
6. Access to properties
Customers are responsible for arranging safe access to the property at the agreed time.
7. Customer responsibilities
Customers agree to disclose any hazards, allergies or specific requirements when booking.
8. Cleaning requirements
The scope of work is agreed at the time of booking. Additional services may incur additional charges.
9. Payment terms
Payment terms will be confirmed at the time of booking. MGM Cleaning does not process online payments through this website.
10. Complaints
Please raise any concerns within a reasonable time after the service so we can address them promptly.
11. Liability
MGM Cleaning takes care in every property but cannot be held responsible for pre-existing damage, wear or issues not disclosed prior to the clean.
12. Privacy
For details of how we handle your data, please see our Privacy Policy.
Contact
Questions about these terms? Email info@mgmcleaning.co.uk.